Shipping policy

Shipping Policy

Order Processing Time
All orders are processed within 24 hours of purchase (excluding weekends and public holidays). Once your order is processed, you will receive a confirmation email with your order details.

Shipping Time
Estimated delivery time is 5–7 business days from the date of shipment. Please note that delivery times may vary depending on your location and external factors such as customs delays or courier issues.

Shipping Costs
Shipping fees are calculated at checkout based on your location and order size. Any applicable shipping charges will be clearly displayed before completing your purchase.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this to monitor the status of your delivery.

Delays
While we strive to deliver within the estimated timeframe, delays may occasionally occur due to unforeseen circumstances such as high demand, weather conditions, or logistics issues. We appreciate your patience in such situations.

Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact our support team within 48 hours of delivery (or expected delivery date), and we will assist you in resolving the issue.

Shipping Location
We currently ship only within India.

 

Contact Us
For any questions regarding shipping, please contact our customer support team at tucartofficial@gmail.com.